Top 5 Most Common Errors That Appear on Credit Reports in Canada

Top 5 Most Common Errors That Appear on Credit Reports in Canada

Written by Lisa Rennie
Fact-checked by Caitlin Wood
Last Updated October 14, 2020

A good credit score is extremely important in the world of loans. If you ever plan to apply for a mortgage, auto loan, personal loan, credit card, or even want to sign up for a cell phone plan, you’ll need good credit. Without it, you’ll either be rejected for any loan you apply for or be stuck with a super-high interest rate and inconvenient loan terms if you do manage to get approved.

If you currently have a poor credit score, the best thing you can do is to start taking steps to improve it. One of the first steps you should take is to pull your credit report to find out exactly what your score is and what type of financial and payment history you’re working with.

Is Your Bad Credit Actually Your Fault?

Many credit scores are unfairly being pulled down as a result of errors on credit reports. Many Canadians may be completely unaware that their scores are lower than they really should be, simply because of errors on their credit report.

This is why it’s so important to pull your credit report every year and go through it carefully to make sure it does not contain any errors or incorrect information. If it does, it’s imperative that you dispute them right away.

Click here to learn how you can get a free annual copy of your credit report.

Credit Report Errors to Look Out For

With that being said, many consumers may not know what to look for when scanning their credit reports for errors. Here are the top 5 most common credit report errors.

1. Incorrect Personal Information

Even something as seemingly unimportant as your personal information details might be incorrect on your credit report. This can include pieces of information such as the spelling of your name, your phone number, Social Insurance Number, address, or employer.

While you might not necessarily think that such blunders would be a big deal, they can actually knock a couple of points from your credit score or could even make you look like an unreliable borrower, which can sometimes mean the difference between getting approved for a loan or being left high and dry. If the credit bureaus have incorrect information regarding your personal information, have it fixed right away.

2. Incorrect Payment Statuses

One of the most important determinants of your credit score is missed payments. In fact, your payment history weighs the heaviest on your credit score. If you miss a few payments and are at least 60 days past due on them, you can be certain that your credit score will be negatively affected.

Need to know how to rebuild your credit after a late payment? Check this out.

If it was your fault that you missed payments, then you should accept the consequences of your actions. But what if you didn’t miss any payment and your credit report is inaccurately showing such payment statuses? Credit bureaus sometimes get this wrong and are not always up-to-date on the latest information regarding your payment activity.

As such, sometimes it may be up to you to update the credit bureaus to help ensure the information they’ve recorded is accurate. If you worked hard to pay down a previous debt but it’s still on your report, that could be a reason why your score is negatively affected, in which case you’ll need to keep the bureaus abreast of what’s really going on.

Want to know how long other information typically stays on your credit report? Find out here.

3. Duplicate Accounts

Even if the accounts listed on your credit report are in fact yours, that doesn’t mean the information associated with them are always correct. It’s possible for accounts to be reported more than once, which ends up making it look as if you have more active credit and higher debt than you really do.

A high debt load doesn’t do much good for a person’s credit, so if you’ve discovered that an account has been duplicated on your credit report, you might notice your credit score a little lower than it should be. In this case, the credit bureaus will need to wipe out the duplication, which will effectively reduce your debt load and add a few more points back to your score.

Read this to find out how the money you owe affects your credit score.  

4. Identity Theft

Identity theft is a big deal these days. Hackers are becoming more and more sophisticated in how they steal people’s identities. Anything like this found on a credit report should be reported and cleared up immediately, as the repercussions can be severe, in addition to bringing down your credit score.

Issues of identity theft could very well be lingering on your credit report and need to be fixed right away before any further issues arise as a result. Reviewing your credit report carefully is the best way to discover any suspicious activity.

To read about debit card fraud and how to avoid it, look here.  

5. Delinquent Accounts

It might sound impossible, but sometimes credit reports display information about accounts that do not belong to the person in question. It’s not uncommon to find other people’s credit information on another person’s credit report. This typically happens when credit bureaus get confused by two different people sharing the same name. In this case, it’s possible for the account of one person to be included on the credit report of another person of the same name.

If that person’s account is riddled with negative payment history, you can be sure that it will negatively impact your credit score. Delinquent accounts will certainly do more harm than good on a credit report. Just make sure that the delinquent account is in fact not yours – it’s not a good idea to dispute correct but negative information.

Even if the account is in good standing, it’s still important to get it off your credit report as soon as possible to prevent any issues in the future.

To learn how you can dispute an item on your credit report, read this.

Final Thoughts

Your credit score and credit report are pertinent to your financial standing and impact the types of loan products you’re eligible for, both now and in the future. That’s why it’s important for you to pull your report every year in order to make sure everything is as it should be. If you find any mistakes, you could be unfairly given a lower credit score than you rightfully deserve. Make sure you take the time to request and review your credit report, then report any errors you catch.

Rating of 5/5 based on 4 votes.

Lisa has been working as a writer for more than a decade, creating unique content that helps to educate Canadian consumers in the realms of real estate, mortgages, investing and financial health. For years, she held her real estate license in Toronto, Ontario before giving it up to pursue writing within this realm and related niches. Lisa is very serious about smart money management and helping others do the same. She's used a variety of financial tools over the years and is currently growing her money with Wealthsimple, while stashing some capital in a liquid high-interest savings account so that she always has a financial cushion to fall back on. She's also been avidly using her Aeroplan TD credit card to collect as many Aeroplan points as possible to put towards her travels!

Click on the star to rate it!

How useful was this post?

Research & Compare

Canada's Loan Comparison Platform

Largest Lender Network In Canada

Save time and money with Loans Canada. Research and compare lenders before you apply. Share your experiences with Canada's top lenders.

Make Smarter Borrowing Decisions

Whether you have good credit or poor credit, building financial awareness is the best way to save. Find tips, guides and tools to make better financial decisions.

Save With Loans Canada

Special Offers

50 Free Trades Offer

50 Free Trades Offer
Ends August 31st, 2022

Almost $500 in commission-free trades. Code “50TRADESFREE”. Conditions apply.

View Offer
Borrow Today, Don’t Pay Till July

Borrow Today, Don’t Pay Till July
Limited Time

Borrow $500-$50,000 from Fairstone by May 31 and don’t pay until July.

View Offer
Build Credit With Refresh

Build Credit With Refresh

Build credit while spending money with the Refresh Financial VISA card.

View Offer
Build Credit For $7/Month

Build Credit For $7/Month

With KOHO’s prepaid card you can build a better credit score for just $7/month.

View Offer
Industry Spotlight

What's happening with Canada's credit industry?

addy ⎯ Making Real Estate Accessible To All Canadians

addy ⎯ Making Real Estate Accessible To All Canadians

Check out our interview with addy; a platform that allows Canadians to invest in different properties across Canada with as little as $1.

Read Post
Find The Best Rate
In Your Region
Best Personal Loan Provider by Greedy Rates

Confidential & risk-free

All consultations and conversations with Loans Canada and its partners are confidential and risk-free. Speak with a trusted specialist today and see how we can help you achieve your financial goals faster. Loans Canada and its partners will never ask you for an upfront fee, deposit or insurance payments on a loan. Loans Canada is not a mortgage broker and does not arrange mortgage loans or any other type of financial service.

When you apply for a Loans Canada service, our website simply refers your request to qualified third party providers who can assist you with your search. Loans Canada may receive compensation from the offers shown on its website.

Only provide your information to trusted sources and be aware of online phishing scams and the risks associated with them, including identity theft and financial loss. Nothing on this website constitutes professional and/or financial advice.

Your data is protected and your connection is encrypted.

Loans Canada Services Are 100% Free. Disclaimer

Keep Track Of Your Credit Score

Subscribe with Credit Verify to monitor your credit rating and get your free credit score.