Fairstone Financial Reviews, Ratings And Fees January 2023

Based on 41
Customer Reviews
4-555 Wellington Rd
London, Ontario
N6C 4R3
  • Monday-Friday 8 am to 8 pm (EST)
  • Hours may vary by branch

Who Is Fairstone Financial

Fairstone is Canada’s leading non-bank lender of personal loans, helping customers get the money they need at affordable payments that meet their needs and budget. You can borrow up to $35,000 from Fairstone to consolidate debt into one simple monthly payment, cover unexpected expenses or something else altogether. With 235+ locations coast to coast, and 1,000+ knowledgeable Lending Specialists ready to help, you can trust Fairstone with your borrowing needs. Fairstone also partners with Canadian businesses and automobile dealerships to offer quality consumer financing.

Why Choose Fairstone?

  • Your Fairstone Lending Specialist will work one-on-one with you to find you a repayment plan you can afford 
  • Receive your money as soon as today 
  • Homeowners can choose a secured loan (backed by the value of their house) to borrow more money and access lower payments compared to an unsecured loan
  • Not a homeowner? No problem –unsecured loans are still a great option and come with affordable payments that fit your budget 
  • Unsecured loans from Fairstone have no pre-payment penalties 
  • Benefit from a fixed interested rate for the duration of your loan 
  • Get your loan online from the comfort of your own home in select locations  
  • Free, online loan quote that won’t impact your credit score 

Get a Loan Quote in Minutes 

Visit Fairstone.ca to find out how much money you could qualify for, and what your payments might be. No obligation, no impact to your credit score. 

Fairstone FAQs

How is Fairstone different from other lenders?

Fairstone offers personal loans for Canadians with fair to good credit. They offer quick loan solutions, allowing customers to get the money they need, while also offering one-on-one personalized service. 

How do I apply for a Fairstone loan?

Apply for a loan with Fairstone in three steps:
  • Visit Fairstone.ca, enter a few simple details and receive your personalized loan quote in minutes 
  • A Fairstone Lending Specialist will be in touch by phone to discuss your loan offer 
  • Visit your local Fairstone branch to finalize the application, and you could have your money as soon as today
  • What’s the difference between a secured and unsecured loan?

    An unsecured loan is backed by a contract and is suitable for a wide range of customers since homeownership isn’t required. On the other hand, a secured loan is backed by the value of a house. Because of this, there’s greater confidence that the loan will be paid back on time. Therefore, a secured loan offers lower interest rates and lower payments compared to an unsecured loan.
    • Unsecured loan
      • Loan amount: Up to $25,000
      • Interest rate: 26.99%-39.99%
        • 31.99% APR for residents of British Columbia
      • Term: 6-60 months
      • Prepayment penalties: No
      • No homeownership required
    • Secured loan
      • Loan amount: Up to $50,000
      • Interest rate: 19.99%-24.49%
      • Term: 60-120 months
      • Prepayment penalties: Yes
      • Homeownership required 

    What documents do I need to provide for a personal loan? 

    If you’re applying for a personal loan, you’ll need to provide information to verify yourself and your income. This includes:
    • A government-issued ID (ex: driver’s license, Canadian passport)
    • Proof of income (ex: latest pay stubs, latest T4, CPP statement)
    • Rent verification (ex: lease agreement) 

    How much money can I borrow with Fairstone? 

    Fairstone provides unsecured loans up to $25,000 and secured loans up to $35,000. However, how much you qualify for depends on a number of different factors including your income, credit history, and homeownership status. You can find out how much you qualify for by submitting a loan quote.

    Offered Services

    scroll table
    Loan Range
    Rate & Terms
    Product Details
    Requirements & Documents

    Secured Personal Loan

    • Up to $50,000
    Interest Rate
    • 19.99% - 24.49%
    Term (Months)
    • 60-120
    Funding Time
    In as little as 24 hours
    Funding Method
    Direct deposit
    Repayment Options
    • Bi-weekly
    • Semi-monthly
    • Monthly payments
    • Resident of Canada
    • Age of majority in your province
    • Government-issued ID
    • Rent or mortgage verification
    • Proof of income
      • Current pay stub
      • Latest T4
      • CPP statement
      • 2 Notice of Assessments

    Unsecured Personal Loan

    • Up to $25,000
    Interest Rate
    • 26.99% – 39.99%
      • 31.99% APR for residents of British Columbia
    Term (Months)
    • 6 - 60
    Funding Time
    In as soon as 24 hours
    Funding Method
    Direct deposit
    Repayment Options
    • Bi-weekly
    • Semi-monthly
    • Monthly payments
    • Resident of Canada
    • Age of majority in your province
    • Government-issued ID Rent or mortgage verification Proof of income
      • Current pay stub
      • Latest T4
      • CPP statement
      • 2 Notice of Assessments

    Reviews & Ratings

    See what others have to say about Fairstone Financial

    Fairstone helped us out when no one else would. They have been incredibly tolerant and patient with us through a very difficult transition. There are ... read more

    - Lisa W (May 24, 2022)

    Great service, always willing to help.

    - Denise (April 7, 2022)

    We had the pleasure of having Suzanne from the Spruce Grove branch help us. She is awesome so helpful so friendly goes above to help I would recommend... read more

    - Laura (March 22, 2022)

    I recently dealt with Lorne at the Guelph store. Lorne eased my stress by having me come in 15min later to sign the papers. Everything was approved qu... read more

    - Sharon (October 27, 2021)

    Hello, I recently had the pleasure to deal with Patrick at Fairstone Financial on Fairway Road in Kitchener. Patrick made the whole transaction very c... read more

    - Krystyna (October 26, 2021)

    I found they were very friendly and ice in the new Minas store.

    - Sherry (September 13, 2021)

    My wife and I are always made to feel like we are part of the family in 1006 Princess St, Kingston, Ontario. The staff are great and friendly. They Al... read more

    - Cliff Taylor (August 17, 2021)

    Hello, thank you kindly! Navjot for helping me, Greatly appreciated. I am thankful for the help I received today with your Fairstone Company. Thank yo... read more

    - Desire Ann Stewart (July 16, 2021)

    I went to the Fairstone west end location. Tammy helped me out she was great, knowledgeable, courteous. She didn’t take long to help me out. It&... read more

    - Sophia (May 31, 2021)

    Great company. Very professional, honest, and straightforward. If in need of financing and can’t get help from the banks. Call them. Fair rates ... read more

    - Leyda Campbell (May 19, 2021)

    Excellent service..

    - Shirley rice (May 5, 2021)

    Very fast and polite. I went to the Woodstock store, I had Heather she is so nice thanks to her and Fairstone I can get my car fixed and get a little ... read more

    - karen (April 12, 2021)

    My husband and I worked with Erin Woodiwiss and we could not have asked for better service! We ran into challenges getting the paperwork done but she ... read more

    - Denene Morgan (April 12, 2021)

    I dealt with Derwin in Bayers Lake, Halifax. He was efficient, detailed and friendly. His calm demeanour put me immediately at ease. He walked me thro... read more

    - Mary (April 8, 2021)

    Quick and Very cordial. Very informative. A lot of good advice. Prince at Longfellow was my contact.

    - Wilfred Ellerbeck (February 11, 2021)

    Nice service friendly staff always there to help love dealing with them.

    - jerome (January 13, 2021)

    I called Norma at Fairstone around 2pm with unexpected financial concerns, only a day away from Christmas. With her determination, sympathy and profes... read more

    - Chelsea M. (December 24, 2020)

    They are great, they will check Equifax but not report to either bureau after, and you can pay cash at their office. Once you have the first loan they... read more

    - Remy (November 26, 2020)

    Had a great and rapid service from a very kind woman named Marie she definitely gave me great service and I got the help I requested very easily. I di... read more

    - ami (November 20, 2020)

    They helped me when I needed help. I know their interest is high but it was worth it because they were there when I needed help and relieved my stress... read more

    - Marilyn Sparkes (October 8, 2020)

    An excellent company. Commendations to my wonderful agent Amira. Highly recommend.

    - Janet (September 29, 2020)

    Everything went smoothly & they made me feel like part of the family! Was done in less than an hour with no hassle! I have to say thanks to Jacque... read more

    - Jenn kendell (September 17, 2020)

    With all that is going on i was unable to come up with my monthly payment , i can count on my branch manager Nikhil Sharma to aid me in my time of nee... read more

    - Italo (September 2, 2020)

    Wonderful company, good approach. They approved my loan over the phone, Unfortunately rate of interest (39%) was a big problem for me. Anyways, itR... read more

    - Leena (August 12, 2020)

    Very fast and friendly service. Super happy with my borrowing experience.

    - Andrew Owens (July 30, 2020)

    Very fast and polite. I went to the Trenton store, can’t remember his name right now but He was great. Now I can get a boat. Thank you

    - Robert jeffreys (July 16, 2020)

    I would like to send a special person Tina for working so hard in getting me a loan that suited my needs. She is a wonderful person to deal with. Tina... read more

    - Francine Larose (May 14, 2020)

    Denise in the Abbotsford BC branch was very helpful. Received the funds in less than 24 hours from the time I applied online.

    - Mike D (March 24, 2020)

    I deal with Sherry and Jalyssa at the brandon branch and they are 2 great persons to deal with. Give me all the information needed.

    - Reena (March 10, 2020)

    Excellent service with Ellen Dunphy. Very professional.

    - Patricia Lawson (February 27, 2020)

    I recently worked with Kayla Schick from the Winnipeg, unicity branch. Kayla helped me get through the process in a few minutes and approved quickly. ... read more

    - Jason W (February 25, 2020)

    I had a great experience at the Woodlawn office. Very helpful and I would recommend them to people I know!

    - jessy (February 10, 2020)

    I’ve had fantastic service from Tina 3 times in the last year and a half. She is always very welcoming, efficient , kind, considerate and inform... read more

    - Veronica L (February 6, 2020)

    Fairstone on rothesay ave, saint john nb are the best they’ve helped me out for years. They have great customer service. They are so easy to tal... read more

    - Sheila totten (February 5, 2020)

    Great service go see Erin she will help make your dreams a reality 7071 Bayers road.

    - Michele newsham (January 28, 2020)

    These guys are pretty good. I needed a loan to cover some car repairs and I was approved. Bit expensive but it all worked out and I’m happy.

    - Rebecca (January 20, 2020)

    Very good Hadock the manager at Milton was excellent. He assisted great for my husband and I when we had no one else to turn to. I would reccomend thi... read more

    - beverley Gilchrist (September 9, 2019)

    We had an excellent person to process our loan for us. Her name was Faiza Mirza and she was efficient ,pleasant and had an excellemt rapport with us.V... read more

    - Susan P. (August 29, 2019)

    I live in Hamilton and they keep sending me their promotions, once in a small envelope, different envelope, fancy envelope or cards. I am going to cal... read more

    - Alon Shakked (August 13, 2019)

    very difficult to deal with

    - Gina Jones (May 23, 2019)

    They lied to me many times and tried to add 2000 of insurance I never requested. I know car loan are like that but I’m disapointed finantial ins... read more

    - John Keys (April 10, 2019)


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