Frequently Asked Questions
What happens after I apply?
Shortly after you submit your application or callback request one of our partners will be contacting you to discuss the services you are looking for and the options available to you. The agent assigned to your application is a fully trained professional ready to assist you with all of your requirements. Loans Canada will not begin to work on your file before first directly speaking to you about your financial needs.
How can I speed up the application process?
After you submit your application or callback request you might be asked to submit some documents. This will depend on the product you are interested in. If such a request is made you should strive to get the required documents in as soon as possible so that the agent looking after your application can proceed with the approval process as quickly as possible. You will only be asked to provide documents that are necessary or required by law to complete your file. Loans Canada protects your privacy.
How do I know if I'm approved?
You will be notified as soon as your application is approved. One of our partners will call you and e-mail you to inform you that your application was approved. Loans Canada strives to provide its customers with the fastest approval times in the country.
Will you check my credit score after I apply?
You must provide consent before Loans Canada or its affiliates can check your credit score. Depending on the application you select, consent to check credit may be requested on our website but it is not a requirement to your application.
Do you service the self-employed?
Yes. Loans Canada is a specialist and industry leader in loans and financial solutions for self-employed individuals.
I'm a recent immigrant. Can I still apply?
Yes. Even if you have no credit history we will be able to pair you with a great financial product at a competitive rate.
I've been rejected by a bank. What do I do?
If you’ve been rejected by a bank please note that there are still MANY options available to you. We recommend that you try again with us: you’ll benefit from better rates, more products and more options. One of the great things about Loans Canada is that we have relationships with many banks and other lending institutions. We also have a large array of private lenders ready to assist you. We have relationships in place to pair you with the best solution available.
Why is my lender asking for a deposit?
Neither Loans Canada nor its other partners will ever require you to pay a deposit for an unsecured loan. In fact, this is a common scam and scammers may at times impersonate other, legitimate firms to trick individuals into sending them money. If you are being asked to pay an “insurance deposit” through pre-paid cards or other unusual methods, please be very careful as it is very difficult for you to get your money back. For more information on how to protect yourself, read this article.
In the case of a default on your loan your payment plan may be terminated and different collection methods may be employed to collect your remaining balance. Outstanding debts will be pursued to the full extent of the law. Our lending partners employ fair collection practices.
Lastly, if you wish to renew your loan you may do so after your loan is repaid in full.