How To Read A Credit Report

How To Read A Credit Report

Written by Caitlin Wood
Last Updated September 23, 2022

Your credit report is an important file that represents you as a borrower as it illustrates how you’ve used credit products in the past. Every Canadian who uses credit has a credit report, these reports are compiled by Canada’s credit bureaus: Equifax and TransUnion. Understanding how your credit report works is essential in maintaining and understanding your credit. 

Who Can See Your Credit Report In Canada

Any potential lender or creditor can ask to see your credit report. They use the information contained in your credit report to evaluate your creditworthiness. People with higher credit scores and fewer negative remarks on their reports tend to be treated more favourably and are more likely to get approved for the credit and loans they want.

While it’s less common, employers and landlords can also request to see your credit report. They are typically looking for a sense of your reliability. They work under the assumption that people with good credit scores and attractive credit reports tend to be more financially reliable.

What Information is Contained In Your Credit Report?

While the two credit bureaus have their own systems for compiling your information you can expect your credit report to contain the following personal and financial information. Most creditors report new information approximately every 30- 90 days to update the account balances and payments you make.

Personal Information

  • Your full name
  • Your date of birth
  • Your current and any previous addresses you lived at
  • Your current telephone numbers and any previous ones you’ve had
  • Your SIN (social insurance number)
  • Information about your driver’s licence
  • Your passport number if you have one
  • Your current employer and any previous employers

Credit History And Account Information 

Your credit report will generally contain details of your credit accounts, such as credit history, dates an account was open or closed and payments to creditors. This includes your credit cards, retail or store cards, lines of credit, personal loans, and in some cases your cell phone or internet accounts.

Negative Banking Information 

Your credit report may also contain your late payments, closed accounts with delinquencies, bad cheques, non-sufficient funds, collection accounts, charge-offs, and bankruptcies, and positive closed accounts with no delinquencies or late payments. All these occurrences can stay on your credit report for up to 7 years, though the length can vary by credit bureau and type of negative remark. 

Public Records

Your report will also detail your public records information that may affect your creditworthiness, such as bankruptcies, legal judgments, and registered items. This includes tax liens, which are legal claims by the government that force a person or business to pay their taxes.

Consumer Statement

If you’ve ever had a conflict and the investigation did not resolve this issue, you have the right to add a short 100-word statement to your credit file, free of charge, explaining your side of the issue. That way, when a lender or creditor pulls your credit report, they will be able to see the note. 

Credit Inquiries 

Hard inquiries are recorded in your credit report and may decrease your credit scores by a few points. A list of creditors, lenders and other people who have checked your credit will appear on your report. The reason for this is that it’s important to see how often you’ve applied for new credit. If you’ve applied for too many new credit accounts recently, this can be a sign of overspending, making you a risky borrower. 

Soft inquiries are also included in your credit report but are not visible to anyone but you.

Positive vs. Negative Records

  • Negative Records – These are reports in which payments were made late, were not made in full, or were not paid altogether. Negative records can stay on your report for up to 7 years
  • Positive Records – These include accounts in which payments were on time and in full, with no NSF (non-sufficient funds) cheques or “black marks”. These records have a high credit rating due to their favourable payment history and lack of bad debts. Positive records can stay on your credit report longer (up to 20 years).
Free Equifax credit score

How Do Your Debts Show Up On Your Credit Report?

When your creditors and lenders send your information to the credit reporting agencies, each account comes with two identifiers, a number, and a letter. Here’s what they are and what they mean:

Letters Stand for the Type of Account

Installment (I)You pay back your loan in fixed installments until the loan is paid back in full. Examples of this type of account are car loans or personal loans.
Open status (O)You can borrow money when you need to, up to a certain limit. A line of credit will show up as an open status account on your credit report.
Revolving (R)You can borrow specific amounts of money up until you’ve researched your limit; your payments fluctuate depending on how much you’ve borrowed. A credit card is an example of revolving credit.
Mortgage (M)Mortgages do not always show up on credit reports, it depends on the credit reporting agency.

Numbers Represent A Rating

0Account is too new to rate, not yet used.
1Paid off within the agreed time limit.
2Late payment, 31-59 days late.
3Late payment, 60–89 days late.
4Late payment, 90–119 days late.
5Late payment, more than 120 days late.
6Not used.
7Account is currently in consolidation, consumer proposal, debt management program.
8Repossession
9Bad debt, accounts that have been sent to collections or are in bankruptcy.

Each credit account you have opened will have a code assigned to it with a number and a letter. Anyone who pulls your credit report will be able to tell what type of credit you currently have and what standing they are in.

What Is The Fair Credit Reporting Act? 

The Fair Credit Reporting Act states that consumers are protected if there is inaccurate information on their credit reports. So, if you find any incorrect information when examining your own report, you can contact the lender directly. You can also dispute the inaccuracy with either Equifax or TransUnion.

Credit Report FAQs

Can negative information stay on my credit report forever? 

Negative information can only appear on your credit report for a predetermined amount of time; this is the law in Canada. While each credit bureau and province have slightly different rules, generally negative information stays for about 6-7 years.

Why is my credit report different from each credit bureau? 

Your credit report from one credit bureau may be slightly different than the other because not all lenders and creditors report to both credit bureaus. In fact, some don’t report credit information to either bureau. This may lead to a discrepancy in your credit report information. 

Can I check my credit report for free in Canada? 

Yes, you can access your credit report for free through Equifax or TransUnion. Equifax offers Canadians their credit report and credit score for free online. You can also request a copy by mail or in-person. TransUnion offers Canadians access to their Consumer Disclosure ( a document that contains your credit report information) online. Similar to Equifax, you can also request a copy by mail, phone or by going in person. 

Bottom Line

Now that you have a better understanding of how to read your credit report, be sure to check it regularly. Your credit report is used by lenders and other organizations as a means to assess your creditworthiness. The more positive your credit report is, the better your credit scores will likely be, which will help you access different types of credit products.


Rating of 4/5 based on 11 votes.

Caitlin Wood is the Editor-in-Chief at Loans Canada and specializes in personal finance. She is a graduate of Dawson College and Concordia University and has been working in the personal finance industry for over eight years. Caitlin has covered various subjects such as debt, credit, and loans. Her work has been published on Zoocasa, GoDaddy, and deBanked. She believes that education and knowledge are the two most important factors in the creation of healthy financial habits. She also believes that openly discussing money and credit, and the responsibilities that come with them can lead to better decisions and a greater sense of financial security.

Click on the star to rate it!

How useful was this post?

Research & Compare

Canada's Loan Comparison Platform

Largest Lender Network In Canada

Save time and money with Loans Canada. Research and compare lenders before you apply. Share your experiences with Canada's top lenders.

Save With Loans Canada

Special Offers

Earn 5% Cash Back With Neo

Earn 5% Cash Back With Neo
No annual fee!

Earn an average 5%¹ cash back at thousands of partners and at least 0.5%² cashback guaranteed.

View Offer
Build Credit With Refresh

Build Credit With Refresh
Popular

Build credit while spending money with the Refresh Financial VISA card.

View Offer
Build Credit For $10/Month

Build Credit For $10/Month
Popular

With KOHO’s prepaid card you can build a better credit score for just $10/month.

View Offer
Best Personal Loan Provider by Greedy Rates
Icon

Confidential & risk-free

All consultations and conversations with Loans Canada and its partners are confidential and risk-free. Speak with a trusted specialist today and see how we can help you achieve your financial goals faster. Loans Canada and its partners will never ask you for an upfront fee, deposit or insurance payments on a loan. Loans Canada is not a mortgage broker and does not arrange mortgage loans or any other type of financial service.

When you apply for a Loans Canada service, our website simply refers your request to qualified third party providers who can assist you with your search. Loans Canada may receive compensation from the offers shown on its website.

Only provide your information to trusted sources and be aware of online phishing scams and the risks associated with them, including identity theft and financial loss. Nothing on this website constitutes professional and/or financial advice.

Your data is protected and your connection is encrypted.

Loans Canada Services Are 100% Free. Disclaimer

Build Credit For Just $10/Month

With KOHO's prepaid card you can build a better credit score for just $10/month.