RBC credit cards offer a convenient way to make purchases, whether in person, online or over the phone. Rather than having to carry around wads of cash, you can lean out your wallet with just a credit card or two. One simple tap and your purchases are made.
But there may come a time when you might want to cancel your credit card with RBC, and there may be a myriad of reasons why.
Maybe you have several credit cards and have decided that you’d like to keep your credit card count to a minimum. Or perhaps you’ve noticed your card being used fraudulently after falling into the wrong hands.
Whatever your particular reason may be to cancel your credit card, you may be wondering if you can cancel it online. Credit card issuers generally require a phone call before cancelling a credit card. That’s because they want a chance to retain you as a customer, so forcing you to call can provide them with the opportunity to convince you to stick around.
So, can you cancel your RBC credit card online? We’ll answer that question and provide you with the required steps to safely cancel your card before you toss it in the trash.
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We’ve touched upon a couple of reasons why you may want to cancel your credit card above, but there are several other reasons why people cancel a credit card. The following are among the more common reasons to cancel:
Before you cut your RBC credit card in half, there are a few important things you’ll need to do beforehand, including the following:
Pay off what you still owe on your card. If you still carry an outstanding balance on your credit card, you’ll need to pay it off first before you cancel. If you attempt to close your card that still has a balance outstanding, you may be asked for immediate payment anyway. Or, the bank could spike the interest rate, which will leave you with even more debt than before. To avoid any problems, pay off your outstanding balance before cancelling your card.
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Redeem or transfer your points. If the card you plan to cancel is a rewards card, you certainly don’t want to lose all those points you worked so hard to accumulate. To avoid that, be sure to either redeem the points you’ve collected or transfer them to another account before cancelling.
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Take note of the annual fee. Verify when your card’s annual fee is charged and whether or not it will impact your final payment. If you just paid your annual fee, it might make more sense to wait to cancel your credit card just before your next annual fee is due rather than soon after paying it.
Cancel your direct debits affiliated with the credit card. If you have any direct debits that are linked to your credit card, be sure to cancel that. Otherwise, you risk having your credit card reactivated.
Stop automatic payments on your credit card. If you have recurring payments that are automatically charged to your credit card, be sure to update your payment information with the applicable merchants.
Generally speaking, there are 3 possible ways to cancel a credit card:
When it comes to RBC, you may need to speak with someone by phone to cancel your credit card. That said, you can always try to cancel it online. To do so, follow these steps:
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Some credit card holders may take other steps to “cancel” their credit cards, such as:
However, none of these will officially cancel your card. Your account will still remain open unless you take specific steps to cancel it.
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Whether you cancel your credit card online, over the phone, or by writing to RBC, there are certain things you should do to verify that your account is indeed closed and that there’s no chance of an unauthorized person using your card. To keep your finances secure, take the following steps after cancelling your credit card account:
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An important factor to consider when cancelling your credit card is how your credit score could be affected. There is a possibility that your credit rating could be negatively impacted when you close your credit card account based on several factors:
Cancelling your credit card can negatively impact your credit because it reduces your credit age. Your credit age refers to how long you’ve had your credit accounts. The older your accounts, the more positively it can impact your credit. Since the length your credit card can have an impact on your credit score, it’s in your best interests to hold onto older accounts, as long as they don’t carry high balances from month to month.
Lenders will assess the amount of credit that is available to you in comparison to the amount you are using, which is referred to as your credit utilization ratio. A lower ratio is better for your credit score because it presents less of a risk to creditors. On the other hand, if you spend close to your credit limit, the risk increases, which can push your credit score down.
By closing a credit card with a high credit limit and no outstanding balance, your credit score could take a hit. The situation can be made worse if you have other credit accounts still open with high outstanding balances.
Applying for new credit cards will require a “hard inquiry” on the part of the credit card issuer. This can temporarily pull your credit score down. If you’re planning to apply for a new credit card in place of the one you are cancelling, be prepared for a ding on your credit score, albeit only for a short period of time.
Many factors go into the calculation of credit scores, and a mix of credit is one of them. Lenders like to see that you are able to effectively manage a mix of credit, including credit cards. By closing your credit card, you’ll be reducing that mixture of credit, which may have an impact on your credit score.
One of the best ways to build or repair credit is by making timely credit card payments every month. If you can keep up with your payments every billing cycle, you can effectively build good credit. Getting rid of your card may take that opportunity away, unless you have other credit cards to take over. Moreover, a long payment history gives lenders a way to determine your creditworthiness. Generally speaking, lenders like to see a long record of effective credit management over a long period of time.
Having said all that, closing a credit card may be a good idea if you are not very good at keeping your credit card expenditures under control or have a tough time paying your credit card bills every month. If that’s the case, your credit score would take a hit anyway, so you may be better off cancelling it before your debt gets too out of control.
Depending on your reason for wanting to cancel your credit card, there may be some reasons why you shouldn’t. Here are some alternatives to cancelling your credit card to consider:
Find out if your credit card provider can increase your credit card limit without your notice.
No matter what your reason may be for cancelling your RBC credit card, there are steps you should take to do it properly. There are also factors to consider to ensure that your credit remains intact and that you’re not losing out on any perks with your card before you discard it.
And before you cancel, consider whether certain changes can be made to your account first — such as having your rate or annual fee reduced in exchange for fewer perks — to avoid any potential drawbacks that may come with closing a credit account.
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Lisa has been working as a personal finance writer for more than a decade, creating unique content that helps to educate Canadian consumers in the realms of real estate, mortgages, investing and financial health. For years, she held her real estate license in Toronto, Ontario before giving it up to pursue writing within this realm and related niches. Lisa is very serious about smart money management and helping others do the same.
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