What Is A Credit Reference In Canada?

Lisa
Author:
Lisa
Lisa Rennie
Senior Contributor at Loans Canada
Lisa has worked as a personal finance writer for over a decade, creating unique content to help educate Canadian consumers. Expertise:
  • Personal finance
  • Real estate
  • Mortgage financing
  • Investing
Priyanka
Reviewed By:
Priyanka
Priyanka Correia, BComm
Senior Editor at Loans Canada
As a senior member of the Loans Canada team, Priyanka Correia is committed to empowering Canadians with the knowledge they need to make smart financial choices.
Expertise:
  • Personal finance
  • Consumer borrowing
  • Consumer banking
  • Debt management
📅
Updated On: September 24, 2025
iCash

Ad Disclosure

Approval is not guaranteed and conditions apply.

British Columbia Residents: iCash offers payday loans in British Columbia (license number: 67639)

Ontario Residents: Loan amounts and repayment terms are subject to qualification requirements. The maximum allowable cost of borrowing under the payday loan agreement is $14 for every $100 advanced. On a $500 loan of 14 days, the total cost of borrowing is $70, with a total payback amount of $570 and an APR of 365%. On a loan of 62 days, the APR is 82.42%.

Manitoba Residents: To learn more about your rights as a payday loan borrower, contact the Consumer Protection Office at 1-204-945-3800 or 1-800-782-0067 or at www.manitoba.ca/cca/cpo

Nova Scotia Residents: Payday loans are High Cost Loans. The maximum allowable cost of borrowing under the payday loan agreement is 14$ per every 100$ received, which means on a 100$ loan for 14 days, the total cost of borrowing is 14$, with total payback amount of 114$ and an APR of 365.00%.

PEI Residents: Loan amounts and repayment terms are subject to qualification requirements. The maximum allowable cost of borrowing under the payday loan agreement is $14 for every $100 advanced. On a $300 loan of 14 days, the total cost of borrowing is $42, with a total payback amount of $342 and an APR of 365.00%. On a loan of 62 days, the APR is 82.42%.

The Cashback Program and Refer a Friend Program are not available in Manitoba, British Columbia and New Brunswick.

Get a free, no obligation personal loan quote with rates as low as 9.99%
Free quote with no impact to your credit

Lenders want to make sure they’re lending to those who are trustworthy enough to make timely loan payments. While there are several factors lenders assess to ensure your credibility, one thing they might request is a credit reference. This provides lenders with a way to assess your financial trustworthiness by looking at your credit history. Essentially, a credit reference represents your financial reputation.


Key Points:

  • A credit reference is a letter or statement from a previous lender or creditor that verifies your financial reliability.
  • Credit references typically include information about your payment history and lender feedback.
  • The purpose of a credit reference is to help lenders assess your financial reliability by providing details about your past borrowing and repayment behaviour.

What Is A Credit Reference? 

A credit reference is a document or source that provides insight into your financial reliability. It allows lenders, landlords, utility companies, and even employers to assess how trustworthy you are with money.

Why Is A Credit Reference Important?

Credit references help individuals or companies determine whether to approve your application for a loan, rental, or service. They offer a more complete picture than just your credit score, especially if you have limited credit history or are applying for a large loan amount.

What’s The Difference Between A Credit Reference & A Personal Reference?

There may be times when you may be asked for a personal reference, in addition to or instead of a credit reference. But there are key differences between the two:

Credit Reference: A credit reference is a source of information that details your financial background, as mentioned. It’s usually a letter or statement from a previous lender that highlights your past borrowing habits and repayment history.
Personal Reference: In contrast, a personal reference is someone who can attest to your character and dependability. This type of reference is used to evaluate characteristics like honesty, reliability, and trustworthiness, which can help lenders, employers, or even landlords determine your overall integrity.

Essentially, a personal reference shows who you are as a person, while a credit reference reveals how you manage your financial obligations.

Learn more: Do You Need A Personal Reference For A Loan?

Who Can Be A Credit Reference? 

A credit reference can come from a variety of sources. Basically, anyone who can vouch for your financial reliability and payment history may serve as a credit reference. Here are a few examples: 

  • Previous Lenders: This includes banks, credit unions, payday lenders, or any other financial institution that has extended credit to you. They can confirm your repayment history and whether you made payments on time.
  • Landlords: If you’ve rented in the past, your previous landlord can provide a reference confirming on-time rent payments.
  • Utility Providers: Companies like Hydro One, Enbridge, or Bell can verify your history of paying bills for various services.
  • Professionals: Accountants, lawyers, or business associates may be able to speak to your financial conduct, especially when it comes to how you’ve handled business transactions.

What Kind of Information Do You Have To Provide On Your Credit References?  

A credit reference should give lenders or service providers a clear picture of your financial reliability. As such, these letters or statements should include the following:

  • Type & Length Of Relationship: How long you’ve been a customer or client, and the nature of your relationship, should be included.
  • Credit Reference’s Name & Contact Information: Include the name of the organization or individual, as well as their contact information.
  • Payment History: Important details surrounding your payment history should be detailed, including whether you’ve made on-time payments or have had any missed or late payments.
  • Credit Usage: Include information about how much credit you’ve used or repaid, and whether you have any outstanding balances.
Sample Credit Reference Letter:

“To Whom It May Concern,

This letter confirms that [Client Name] has maintained a credit account with us since [Start Date], consistently making payments on time. Their account remains in good standing with no history of delinquency. Please contact us for any further details.

Sincerely,
[Reference Name & Contact Info]”

What Kind Of Lenders Require A Credit Reference? 

There are several lender types that may request a credit reference, including the following: 

Car Loan Lenders

Car financing often involves large sums of money, given the cost of vehicles. Auto lenders want assurance that you’re a responsible borrower when you apply for a car loan. A credit reference can support your loan application, especially if your credit score is not as high as it could be.

Personal Loan Lenders

Whether you’re applying for a small unsecured loan or a larger installment loan, lenders may ask for a credit reference to verify your payment history and financial habits. This is particularly true for alternative lenders than banks. 

Alternative lenders typically have less stringent regulations for credit scores and income sources, making them an ideal financing source for subprime borrowers. That said, they may still request a credit reference, especially given the higher risk they assume when extending a loan to someone with limited credit history or poor credit. 

Mortgage Lenders

When applying for a mortgage, a credit reference may be requested by your lender to provide a fuller picture of your financial behaviour. Considering the magnitude of a home loan, a credit reference showing that you’re a responsible borrower can be reassuring to lenders who are extending a very large loan amount.

Learn more: Requirements for a Mortgage Loan

Business Loan Issuers

If you’re applying for a business loan, lenders may request credit references from suppliers or financial institutions to accurately assess your business’s creditworthiness.


Do Banks Ask For Credit References?

In certain situations, banks will request a credit reference. This is not typical, since the bank will generally rely on internal records supplemented by your credit history. Still, should you have a small credit history, be new to the country, or just starting out, there is limited information on your file. 


Reasons Lenders Ask For Credit References

Lenders may have many reasons for requesting a credit reference, such as the following:  

Default On A Previous Arrangement

Anytime you fail to pay a bill (even a phone payment) on time, the record of the default shows up on your credit report. Therefore, if a potential lender can see that you have even a small history of defaults, they may want something to substantiate your lending worthiness. 

History Of Exiting Your Agreements Early

While not technically a default, if you left arrangements early and simply paid the fees, it can impact your ability to get a loan. For instance, if you had a loan for a vehicle and sold it early, it may give pause to a potential lender. 

Since most of the profit is in the interest, it matters that the client sees loans through. Therefore, they may request a credit reference. 

Limited Credit Information

Another reason that lenders request references is simply a lack of credit information. Perhaps you lived off of savings for some time, dealt mainly at arms-length, or have just begun your career. Or, maybe you’re a newcomer to Canada and have yet to establish a Canadian credit history.

To get a better picture of your credit situation, the lender is likely to request some form of attestation. 

Bankruptcy Or Consumer Proposal

It takes quite some time for both a bankruptcy filing and a consumer proposal to leave your credit record. If you’ve filed for bankruptcy or consumer proposal in the past, you can expect any future lenders to request a statement from a reference. 

High Debt-To-Income Ratio

While there are general requirements regarding a borrower’s debt-to-income ratio, some lenders may have an even more stringent ratio. If you plan to request an exception, be prepared to offer up references to substantiate your ability to pay and track record of doing so. 

Learn more: What Is Debt-To-Income Ratio And How To Calculate It?


Credit Reference vs. Credit Report

Lenders often pull an applicant’s credit report to evaluate your creditworthiness. But credit reports and credit references are not exactly the same:

Credit ReferenceCredit Report
PurposeVerifies financial reliability Provides a detailed history of your credit activity & behaviour
FormatLetter or statement from a lender, landlord, or utility companyFormal document issued by the credit bureaus
Information Provided– Payment history
– Account status
– Credit limits
– Credit accounts
– Account balances
– Payment history
– Credit inquiries
– Public records
Sources– Creditors/lenders
– Landlords
– Service providers
Credit bureaus 

Final Thoughts

A credit reference is your financial reputation, providing lenders with proof that you’ve borrowed and repaid responsibly in the past. Whether it’s a lender, landlord, or utility company, credit references are used to help lenders decide if you’re trustworthy with money. So make bill payments on time and keep your credit in good shape.


FAQs

Who can provide a credit reference?

Credit references can come from banks, credit card companies, previous lenders, landlords, or even utility providers that can verify your past payment history. 

Is a credit report the same as a credit reference?

No, a credit report is a formal summary of your credit history from the credit bureaus, while a credit reference is a letter or statement from an individual or entity that can verify your financial behaviour.

Why do lenders ask for credit references?

Lenders use credit references to verify your ability to manage your debt and make timely payments, especially if you have limited credit history or you’re applying for a large loan.

Can I use a previous lender as a credit reference?

Yes, a former lender can serve as a credit reference if they provide details about your repayment history, account status, and overall financial conduct.

Do credit references affect my credit score?

No, providing a credit reference does not impact your credit score. However, the information in the reference could influence a lender’s decision.

What should be included in a credit reference letter?

A good credit reference should include the length of your relationship with the provider, account details, payment history, any missed payments, and current balances.
Lisa Rennie avatar on Loans Canada
Lisa Rennie

Lisa has been working as a personal finance writer for more than a decade, creating unique content that helps to educate Canadian consumers in the realms of real estate, mortgages, investing and financial health. For years, she held her real estate license in Toronto, Ontario before giving it up to pursue writing within this realm and related niches. Lisa is very serious about smart money management and helping others do the same.

More From This Author

Special Offers

More From Our Experts

https://loanscanada.ca/wp-content/uploads/2025/10/line-of-credit-bad-credit-1.png
Can You Get A Line Of Credit If You Have Bad Credit In Canada?

By Lisa Rennie
Updated on October 2, 2025

Can you get a line of credit if you have bad credit in Canada? This blog explains how you can, and the potential perks and drawbacks.

https://loanscanada.ca/wp-content/uploads/2022/07/Cash-Secured-Loan-1.png
Your Guide To Secured Loans In Canada

By Lisa Rennie
Updated on October 2, 2025

If you struggle with self-discipline while building savings & good credit, a cash secured loan may be perfect for you. Learn more here.

https://loanscanada.ca/wp-content/uploads/2025/09/apple-financing.png
Apple Financing Options In Canada: What You Need To Know

By Lisa Rennie
Updated on September 24, 2025

Looking to buy an Apple product but the price tag is a bitt too steep? Consider Apple financing in Canada. Check out this post to learn more.

https://loanscanada.ca/wp-content/uploads/2020/07/Personal-Loan-Brokers.png
Personal Loan Brokers In Canada

By Lisa Rennie
Updated on September 24, 2025

Looking for the best lender and loan offer? Instead of finding one on your own, consider using a personal loan broker to help.

https://loanscanada.ca/wp-content/uploads/2018/11/loan-origination-fee-1.png
Loan Origination Fee: What You Need To Know

By Lisa Rennie
Updated on September 17, 2025

Loans come with several costs, including loan origination fees. Read on to find out more about how this fee affects your total loan cost.

https://loanscanada.ca/wp-content/uploads/2025/09/Loans-like-bree.png
Apps And Loans Like Bree

By Caitlin Wood, BA
Updated on September 11, 2025

Looking for loans like Bree? Find fast and flexible loans with no interest and no credit checks. Get the cash you need today with instant approvals an...

https://loanscanada.ca/wp-content/uploads/2020/11/Personal-Reference-Loan.png
Do You Need A Personal Reference For A Loan?

By Lisa Rennie
Updated on September 11, 2025

Whether it’s an employer or lender. There are many occasions when your character will be put to the test through a personal reference request.

https://loanscanada.ca/wp-content/uploads/2016/09/Instant-loan-approval.png
Instant Loan With Bad Credit: What You Need To Know

By Lisa Rennie
Updated on September 10, 2025

The guarantee of instant loan approval is appealing, but not always possible. Let's take a look at how to get approved with bad credit.

Recognized As One Of Canada's Top Growing Companies

Why choose Loans Canada?

Apply Once &
Get Multiple Offers
Save Time
And Money
Get Your Free
Credit Score
Free
Service
Expert Tips
And Advice
Exclusive
Offers