Onlia Insurance Review

Onlia Insurance Review

Written by Lisa Rennie
Fact-checked by Caitlin Wood
Last Updated June 17, 2022

An insurance policy can provide you with significant financial protection in the event of fire, theft or some other unforeseen event. And in some cases, it’s mandatory. But with so many insurance companies around, it can be a daunting task to choose the best one for your insurance needs. Luckily, insurance companies like Onlia make finding the right insurance company easy.

Let’s take a closer look at Onlia to see what types of insurance it offers and how you can go about getting a quote.

Who Is Onlia Insurance?

Onlia Insurance is an online insurance company that offers digital tools for Canadians to find and secure an insurance policy. The company currently offers home, condo, tenant, and auto insurance to residents of Ontario. The insurer also provides group auto insurance to employees at companies that are part of Onlia’s insurance program. 

Having launched in 2017, Onlia is one of the newer insurance companies on the market and has attracted an increasing number of clients thanks to its focus on safety, ease of shopping for a policy, and premium coverage with affordable rates. Consumers can get free quotes online within minutes using Onlia’s online platform. 

Types Of Insurance Offered By Onlia

Onlia’s two main types of insurance policies are home and auto, with condo and tenant insurance policies, also provided under the home insurance umbrella.

Car Insurance 

Onlia offers auto insurance in Ontario only. The company takes a unique approach to car insurance by making it simple, all policies include provincially mandated coverages and certain extras as well, all for free. 

The company provides industry-standard insurance minimums, such as third-party liability, uninsured motorist coverage, accident benefits, and direct compensation for property damage (DCPD). Standard add-ons are also offered, including comprehensive, collision, and accident forgiveness. 

Onlia Car Insurance Features 

Onlia’s car insurance features include the following: 

Flexible Policies

There are no contracts or fixed terms with Onlia’s policies, so you have complete control over any changes you want to make to your policy at any time. 

Online and App Access

Everything is online with Onlia. Whether you use the website portal or the Onlia app, you can get a quote, buy a policy, and manage your policy online without ever having to make a phone call or fill out paperwork.

Safe Driving Cash Back

Onlia’s commitment to safety is backed by its cash back rewards and gift cards on the Onlia Insurance app. These rewards are offered to clients with a safe driving record. The program can help you earn up to $40 in cash back each month as a policyholder. As long as you meet the monthly criteria for safe driving, you can earn as much as $480 per year.

Car Insurance Discounts

If you qualify, eligible discounts for car insurance will be automatically applied during the checkout process:

  • Conviction-free discount. If you have zero convictions over the past three years, you may qualify for a 20% discount on your premiums. 
  • Multi-car discount. Save 20% off per vehicle when you insure at least two vehicles on the same account. 
  • Bundle car and home discount. Save 15% on your car insurance and 20% on your home insurance when you bundle the two policies with Onlia. 
  • Winter tire discount. Installing winter tires on your car during the colder months can save you 2% on your premiums. 
  • Renewal loyalty discount. If you’ve been an Onlia client for at least three years, you can save 5% on your policy.
  • New vehicle discount. Insure a vehicle from 2020 or above and save 10% on your car insurance policy.
  • Retiree discount. As a retiree with a good driving record, you may qualify for a discount of up to 5%. 
  • Graduated licensing discount. Save 10% off your first year of driving if you have good insurance history.

Home Insurance 

Onlia’s home insurance policy includes coverage for freehold properties, condominiums, and tenants. Standard policies include the following:

  • Coverage of any detached structures (such as a fence or shed)
  • Personal property (whether you’re home at the time of the incident or away)
  • Temporary housing expenses if your home is uninhabitable and is being repaired
  • Personal liability if someone hurts themselves on your property

Onlia Home Insurance Features 

Onlia’s home insurance features include the following:


If you rent out your home on a temporary basis, your Onlia insurance policy will cover you. Not all insurers provide this type of coverage. In fact, many may outright deny a claim if you use companies like Airbnb and VRBO to rent out your home for short-term rentals. 

Identity Theft

Get up to $10,000 if a family member’s identity is stolen to help rectify the situation. 

Guaranteed Replacement Cost

Onlia will provide coverage to repair your home if it’s damaged, even if the amount needed exceeds your policy’s limits.

Inflation Protection

Onlia will match the inflation rate by increasing your policy limits.

Home Insurance Discounts

You may qualify for certain discounts on your home insurance policy, including the following:  

  • Bundle home and auto discount. Save 20% on your home insurance and 15% on your car insurance when you bundle the two policies with Onlia. 
  • Alarm system. Arming your home with a security system could make you eligible for a discount of up to 15%. 
  • Good credit score. If you have a good credit score and allow Onlia to access your credit report, you could save up to 50% off your premiums. 
  • No mortgage. If you take out a home insurance policy with Onlia without a mortgage, you could save up to 20%. 
  • Renewal Discount –  If you’ve been an Onlia client for at least three years, you may qualify for a 5% discount.

Other Types Of Insurance Offered By Onlia 

In addition to auto and home insurance, Onlia also offers tenant and condo insurance.

Condo Insurance 

Condo insurance is similar to a traditional home insurance policy in that it provides coverage for your personal belongings, appliances, the unit, and personal liability. However, it does not cover the outside of your unit and external structures, which is the responsibility of the condo corporation to insure. 

While condo insurance isn’t mandatory, most lenders require buyers to show proof of insurance before providing a mortgage. Like a traditional home insurance policy, condo insurance will protect you from unexpected loss or damage due to fire, theft, and certain types of water damage.

Onlia’s condo insurance policy provides comprehensive coverage, including the following:

  • Fire and smoke damage
  • Flood and water damage from overland flooding and sewer backup 
  • Coverage for special assessments to help pay for your condo’s shared spaces
  • Theft and break-ins
  • Theft of high-value items
  • Home improvements
  • Emergency living expenses 
  • Personal liability 
  • Home-sharing (ie. short-term rentals through Airbnb or similar platforms)
  • Identity theft

Tenant Insurance 

Also referred to as renter’s insurance, tenant insurance covers your personal belongings if they’re stolen or damaged from a fire and other events. This type of policy is not required, but it may be a good idea to have in case anything happens to your personal property. Your landlord is responsible for insurance coverage for the actual property you’re renting, but not your belongings. 

Tenant insurance can also cover any additional living expenses you need if your place is uninhabitable while it’s being repaired. 

Onlia’s tenant insurance policy provides in-depth coverage, including the following:

  • Fire and smoke damage
  • Flood and water damage from overland flooding and sewer backup 
  • Theft and break-ins
  • Theft of high-value items
  • Emergency living expenses 
  • Personal liability 
  • Identity theft
  • Legal assistance

Learn about your rights and responsibilities as a tenant.

Benefits Of Choosing Onlia For Your Insurance

Regardless of which type of insurance you choose with Onlia, you get the following perks: 

  • Premium coverage. Onlia’s standard policies offer more than basic coverage. And if you choose, you can add additional protections with an upgraded policy. 
  • Everything is online. There’s no need to get on a phone call or fill out lengthy paperwork. Just hop online to get a quote, buy a policy, or manage your policy from the comfort of your home. 
  • Self-serve. Make any changes to your policy as you see fit and at any time by using Onlia’s self-service online portal.
  • 24/7 support. During times when you need a little assistance, there’s always someone available to answer your questions or handle your claims. 
  • Flexible policy. There are no contracts or fixed terms with Onlia, so you can create a policy that best fits you and pay only for what you need. 
  • Variety of discounts. Onlia offers several discounts to help keep your premiums as low as possible.

How To File An Insurance Claim With Onlia

To file a claim with Onlia, call the claims department at 1-844-472-7901. If you have questions about claims, you can also email Onlia at, and they’ll respond within one to two business days.

Documents Required 

To file a claim, you’ll need to provide any one of the following pieces of information as it pertains to your situation:

  • Collision Reporting Centre or police report
  • Vehicle information and license plate number
  • Insurance and contact information of the other party 
  • Pictures of the damage or scene
  • Receipts for out-of-pocket expenses
  • Receipts for lost or damaged items

Onlia FAQs

What province is Onlia available in?

Onlia is currently available to Ontario residents only.

Does Onlia offer any bundle discounts?

Yes, Onlia offers discounts for those who have a good credit score, are mortgage-free, have an alarm system installed, or who bundle their policies.  

What is Onlia Sense?

Onlia Sense is a rewards program that allows you to earn up to $40 in cash back each month. 

Final Thoughts

Home and auto insurance are must-haves, but you shouldn’t have to jump through hoops to get a policy. Onlia makes the entire process of shopping for quotes and buying a policy simple thanks to its online platform and flexible policies.  

Lisa has been working as a writer for more than a decade, creating unique content that helps to educate Canadian consumers in the realms of real estate, mortgages, investing and financial health. For years, she held her real estate license in Toronto, Ontario before giving it up to pursue writing within this realm and related niches. Lisa is very serious about smart money management and helping others do the same. She's used a variety of financial tools over the years and is currently growing her money with Wealthsimple, while stashing some capital in a liquid high-interest savings account so that she always has a financial cushion to fall back on. She's also been avidly using her Aeroplan TD credit card to collect as many Aeroplan points as possible to put towards her travels!

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