How to Contact The Consumer Protection Office in Your Province

How to Contact The Consumer Protection Office in Your Province

Written by Caitlin Wood
Last Updated August 26, 2015

Payday lenders prey upon the financially constrained and target those who are desperate for loans to help deal with their financial issues; this is why it’s so important that all Canadians have access to the proper information concerning payday loans. While payday lenders are regulated by the government, this doesn’t mean that they all properly follow the rules set out for them and it’s possible that you’ll have a negative experience.

Below we’ve listed, by province or territory, the appropriate offices and departments that you should contact if you need more information about payday lenders or are currently experiencing difficulties while dealing with one. Each province/ territory in Canada has their own set of rules and regulations that payday lenders are required to follow, so if you have any questions or concerns please get in contact with your provinces’ consumer protections office.

British Columbia
Consumer Protection BC

Service Alberta

The Consumer Protection Division

Manitoba Consumer Protection Office

Ontario Ministry of Consumer Services

Québec Office de la protection du consommateur

Newfoundland and Labrador
Service NL

New Brunswick
New Brunswick Consumer Affairs

Prince Edward Island
Prince Edward Island Consumer Services

Nova Scotia
Nova Scotia Consumer Awareness

Yukon Consumer Services

Northwest Territories
Northwest Territories Consumer Protection 

Nunavut Consumer Affairs

While payday loans may seem like a quick and easy way to get some extra cash to cover a few of your expenses, in the long run, they can and will put your financial health in danger. We would never recommend that anyone apply for a payday loan, the consequences are simply not worth it. But, if you are currently dealing with a predatory payday lender the information provided in this article should help you fight back and regain control of your finances. Check out the articles listed below.

Need more information about payday lenders?


Caitlin is a graduate of Dawson College and Concordia University and has been working in the personal finance industry for over eight years. She believes that education and knowledge are the two most important factors in the creation of healthy financial habits. She also believes that openly discussing money and credit, and the responsibilities that come with them can lead to better decisions and a greater sense of financial security. One of the main ways she’s built good financial habits is by budgeting and tracking her spending through the YNAB budgeting app. She also automates her savings so she never forgets to put aside a portion of her income into her TFSA. She believes investing and passive income is key to earning financial freedom. She also uses her Aeroplan TD credit card to collect Aeroplan points so that she can save money when she travels.

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