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Costco is a membership-only warehouse retail store that operates in 12 countries. Other than the iconic products from the store brand, Kirkland Signature, people enjoy shopping at Costco for the price. Costco’s bulk purchases and membership requirement ensures that it can offer products at lower prices than most other retailers. Costco’s products are also known for their quality, making it a good store for big families. The security that comes from Costco’s return policy also stands out for many people.
Check out Costco’s life insurance policy.
Costco Return Policy
You can cancel your membership and return most merchandise for the full purchase price at Costco with very few exceptions. If you are unhappy with your Costco membership, you can cancel it, and Costco will refund your membership fee.
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Although there are some exceptions on what merchandise can be returned and refunded, generally you can return any merchandise purchased in a Costco warehouse or from Costco’s website for the full purchase price.
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Exceptions To Costco’s Return Policy
While Costco’s return policy is fairly flexible, it does have some exceptions.
- Electronics: You can only return electronics such as televisions, dishwashers, and smartwatches within 90 days of receiving them.
- Diamonds over 1.00 ct: If you are returning a diamond over 1.00 ct, you also have to submit any original paperwork. Costco’s gemologist will then inspect the diamond to make sure it is authentic.
- Cigarettes and alcohol: It depends on the laws of the jurisdiction, but where forbidden, Costco does not accept returns on cigarettes and alcohol.
- Products with an expiry date: Any products that have a limited life expectancy, such as batteries, are typically sold with a limited warranty.
- Custom installation: Any custom products made to the buyer’s specifications cannot be returned or refunded because they cannot be resold.
How To Return An Item To Costco
You can return items regardless if they were bought in a Costco warehouse or from Costco’s website.
To return a warehouse-bought item, you have to go to the returns counter at any Costco warehouse.
To return an item purchased online, you have to log into your Costco online account, select “Orders & Returns”, then select “Return Items” next to the items you want to return. You will receive a return label, or, if available, you can schedule a pickup.
Does Costco cover the shipping fees if I return an item online?
What if I made a mistake on my online order and want to cancel it?
I lost my receipt. Can I still return my product at Costco?
Can I return my Costco online order at my local Costco Warehouse?
Does Costco’s return policy have a time limit?
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Costco’s return policy is very flexible, making most returns a breeze. Its policy is so accommodating because Costco wants to ensure member satisfaction. This policy stands out from that of many other retailers, making Costco a good place to purchase items and return them if you are unsatisfied.
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