Get a free, no obligation personal loan quote with rates as low as 9.99%
Get Started You can apply with no impact to your credit score

Owning a car can be a money pit, but when life gives you lemons, what do you do? Make lemonade of course. 

The new Lemon Law, formally named Law 29, is the first of its kind in Canada. Joining Québec’s already extensive Consumer Protection Act, the law will hold manufacturers responsible for vehicles with persistent issues, and defects commonly referred to as ‘lemons’. 

As of October 2023, residents of Québec with newly purchased vehicles can seek legal recourse if they experience three unsuccessful repair attempts within the first three years or 60,000 kilometers; whichever occurs first. Recourse in this case refers to the cancellation of the sale, a price reduction on the vehicle (in case of financing), or the manufacturer repurchasing the vehicle.

Let’s take a closer look at how this will put Quebec consumers at an advantage.

How Will Quebec’s Lemon Law Help Benefit Consumers?

The Lemon Law also includes appliances and electronic devices advertised in Quebec. If you’ve ever wondered why your car, washing machine, or vacuum seems to constantly be breaking down, there’s a chance it’s because manufacturers deliberately designed the product to limit its lifespan and/or functionality. Often referred to as planned obsolescence. 

This is where the Lemon Law steps in, by ensuring consumers are not overspending on repairing. Or, repurchasing products that should otherwise be ‘repairable’. 

Eligibility Requirements For Recourse

Within the automotive industry, the Lemon Law protects consumers by shifting the financial burden of a defective vehicle from the consumer onto the manufacturer.  

Here are the steps and provisions to receive compensation, reduced price, or resale:

Lemon Law Recourse: Base Warranties

Most new (and some used) cars are covered under a warranty. To qualify for recourse under the Lemon Law for a new vehicle with an existing warranty, you must have documentation indicating that you have attempted to or have sought repairs and that the issue persists. 

Conditions which meet the Lemon Law recourse eligibility are in the case that

  • Your vehicle has the SAME defect which the dealer/manufacturer has unsuccessfully attempted to repair three times within three years, under the base warranty.
  • Your vehicle has several UNRELATED defects and you have sought the help of a dealer/manufacturer. And resulted in 12 unsuccessful repair attempts within three years, under the base warranty. 

Lemon Law Recourse: Limited Use Of Vehicle

In the case that your vehicle needs to be kept for 30 days or more by the dealer to fix an issue or defect, you are also eligible for recourse. The eligibility criteria for recourse include vehicles that are plagued by issues that substantially limit their functionality or are unsuitable for use altogether. 

This case will require the dealer to provide a temporary vehicle for you to use. 

Lemon Law Recourse: Leasing A Vehicle

The Lemon Law also includes a by-law for leased vehicles. For example, consumers are granted the privilege of a complimentary pre-lease inspection. This is intended to identify any atypical wear and tear on the vehicle. 

If a dealership does not provide a free pre-lease inspection, then they cease the right to charge fees related to any future repairs that may occur.  

If a free inspection was provided, and issues with the vehicle came up later on. Then repair services must be affordable. And, the consumer holds the right to seek repair services from a mechanic of their choosing. 

Several other by-laws will eventually come into effect and continue to expand the Lemon Law. 

If you are leasing a vehicle for a certain period, let’s say a 6-month lease. Then 30-60 days before the date which you return the vehicle, you are entitled to a free vehicle inspection. This is to ensure that in case an issue is detected, you have time to seek a repair from a third-party mechanic without incurring damage fees upon returning the vehicle. This portion of the law will begin in April of 2024. 

Used Vehicles And Consumer Protection Under The Lemon Law

Under the by-laws, owners of used vehicles in Québec will be granted extended warranty and coverage. The extended warranty will come into effect on April 5th, 2024, and will double the current standard coverage available.

How Will The Lemon Law Affect Dealerships In Québec?

Quebec’s Lemon Law declares that the presence of a concealed defect automatically classifies a car as a seriously defective vehicle. Also known as “véhicules gravement défectueux” (VDG)). According to George Iny of the APA, this means that manufacturers will have to prove the vehicle does not come with intentional defects. 

Once a car is labeled a lemon and given the “Véhicules gravement défectueux” status, this designation will stay with the vehicle throughout its lifespan.

Dealers and manufacturers that do not follow the guidelines under the new Lemon Law, will face penalties and administrative consequences. Negligence also includes the failure to disclose a vehicle’s defectiveness in their advertisements, during a sale, to another buyer, to another merchant, or even to an auto recycler. As of now, the Quebec government has not discussed the creation of a registry for listing “VGD” cars.

What Does A Car Dealer Have To Disclose?

Car dealerships in Québec have a responsibility to inform potential buyers about any mechanical or damage issues. Under the Lemon Law, dealers and car manufacturers are obliged to disclose any issues and/or defects with a vehicle. Plus, dealers are now obligated to provide you with a full report of the car. This report must be in an accessible and easy-to-understand form, for your benefit. 

What Do I Do If My Car Is A Lemon?

When you’re facing issues regarding your new vehicle, start by reviewing your warranty. New vehicles are covered by warranties, under which any costs related to defect repairs may be covered by the manufacturer. Don’t know what defect is covered by your warranty? Then contact the dealership where you purchased your vehicle. 

If you suspect that your vehicle was misrepresented at the point of sale and you suspect issues were withheld from you, then you may contact your Provincial Consumer Affairs Office. If you can not resolve your complaint and defect(s) with your dealership, then your best bet is to contact a small claims court. 

Putting Your Case Together When Seeking Recourse

If you believe your car is a lemon and your dealership will not cooperate with you, then contact the Consumer Protection Agency and request legal assistance. The Consumer Protection Agency is the legal body responsible for handling your complaint. In addition, they will help with the organizing of the terms and outcome of the recourse. 
For more information on the Consumer Protection Act and your rights in Quebec, please consult Légis Québec.

Maidina Kadeer, BA avatar on Loans Canada
Maidina Kadeer, BA

Mai Kadeer is a graduate of Concordia University, with a BA in English Literature, with a minor in Law and Society. Mai was a student strategist on the Concordia University Senate (2016), through the Academic Planning and Priorities committee. She has a background in financial budgeting as a board member for non-profit organizations, such as the Quebec Public Interest Research Group and the Concordia Food Coalition. For the past five years, Maidina has worked as a content specialist. Mai is passionate about helping Canadian consumers with financial management and literacy so they can make informed decisions regarding their personal finance.

More From This Author

Special Offers

More From Our Experts

https://loanscanada.ca/wp-content/uploads/2019/03/Second-Car-Lien-Title-Loans.png
Second Lien Title Loans

By Bryan Daly
Updated on April 16, 2025

Everything you need to know about liens, vehicle title loans, and whether or not you can apply for a second lien title loan.

https://loanscanada.ca/wp-content/uploads/2017/11/upside-down-car-loan.png
What Is An Upside-Down Car Loan?

By Lisa Rennie
Updated on April 15, 2025

Do you have an upside down car loan? Find out what you should do if you car loan is worth more than your car.

https://loanscanada.ca/wp-content/uploads/2023/05/Car-Value-in-Canada.png
How To Find Your Car’s Value In Canada

By Lisa Rennie
Updated on April 15, 2025

Here are 5 online ways to estimate a car value in Canada. A car is a valuable asset that you can use to borrow money or to sell for profit.

https://loanscanada.ca/wp-content/uploads/2020/11/How-to-Qualify-Car-Loan.png
How To Get A Car Loan Approval In Canada

By Lisa Rennie
Updated on April 14, 2025

Find out what are the minimum requirements to get a car loan approval and how to increase your chances of qualifying.

https://loanscanada.ca/wp-content/uploads/2023/05/Car-history-report-canada.png
Checking Your Car History Report In Canada

By Lisa Rennie
Updated on April 14, 2025

Are you planning on buying a used vehicle? Then you should check your car's history. Find out how to check your car history report in Canada

https://loanscanada.ca/wp-content/uploads/2019/12/Buying-Car-Out-of-Province.png
Buying A Car Out Of Province: A Guide

By Veronica Ott
Updated on April 11, 2025

Found your dream car but it's for sale in another province? We have everything you need to know about purchasing a vehicle out of province.

https://loanscanada.ca/wp-content/uploads/2024/08/Trade-in-vehicle-not-paid-off.png
Can You Trade In A Vehicle That Is Not Paid off?

By Jessica Martel
Updated on April 11, 2025

Can you trade in a car that is not paid off? Find out where you can make the trade, and what to consider before you do.

https://loanscanada.ca/wp-content/uploads/2018/04/private-auto-party-loans.png
Private Party Auto Loans

By Kale Havervold
Updated on April 11, 2025

Financing a privately purchased used vehicle isn't as hard as you might think. Keep reading for everything you need to know.

Recognized As One Of Canada's Top Growing Companies

Why choose Loans Canada?

Apply Once &
Get Multiple Offers
Save Time
And Money
Get Your Free
Credit Score
Free
Service
Expert Tips
And Advice
Exclusive
Offers